Privacy Policy

Our Privacy Commitments

1. Introduction

7ezbd ("we", "us", or "our") operates the website https://7ezbd.bar and provides online casino and sports betting services to users in Bangladesh. This Privacy Policy sets out our commitment to protecting the personal information of all individuals who visit, register with, or otherwise interact with our platform.

By accessing or using 7ezbd, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services. We encourage all users — especially new players from Dhaka, Chittagong, Sylhet, and across Bangladesh — to read this document carefully before registering an account.

2. Information We Collect

We collect different categories of personal information to provide, maintain, and improve our services. The information we gather falls into three broad groups:

Account & Identity Information

• Full name, date of birth, and nationality — to verify you meet the 21+ age requirement.
• Email address and mobile number used for account registration and communications.
• National ID card (NID), passport, or equivalent government-issued identity document number for KYC verification.
• Profile username, password (stored in hashed form), and preferred language or currency settings.

Financial & Payment Information

• Mobile banking account references for bKash, Nagad, and Rocket transactions — we do not store full wallet credentials.
• Deposit and withdrawal transaction records, amounts in BDT, and timestamps required for financial compliance.
• Bank reference numbers or Visa/Mastercard partial card details where applicable, used solely for reconciliation.

Technical & Usage Data

• IP address, browser type, operating system, device model, and screen resolution.
• Pages visited, games played, session duration, bet history, and in-platform navigation paths.
• Cookies and similar tracking technologies — see the Cookies section below for full details.

3. How We Use Your Information

The information we collect is used strictly for legitimate operational and compliance purposes. Specifically, we use your data to:

• Create and manage your 7ezbd player account, including authentication and account security.
• Process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels.
• Comply with KYC, anti-money-laundering (AML), and responsible gaming obligations, including verifying that all players are aged 21 or above.
• Personalize your gaming experience — including recommending cricket betting markets, slot games, and casino titles relevant to your activity.
• Send service-related communications such as deposit confirmations, withdrawal status updates, and security alerts via email or SMS.
• Investigate fraudulent activity, account abuse, or any suspicious betting patterns to protect both the platform and its users.

4. Disclosure of Your Information

7ezbd does not sell, rent, or trade your personal data to any third party for marketing purposes. Disclosure is limited to the following circumstances:

Service Providers

We share data with carefully vetted third-party service providers who assist us in operating the platform — including payment processors, game content suppliers (such as Pragmatic Play, Evolution Gaming, and Spribe), fraud detection systems, and customer support tools. These partners are contractually bound to handle your data securely and only for the purpose we specify.

Legal & Regulatory Requirements

We may disclose personal data when required to do so by law, court order, or regulatory directive — for example, in connection with anti-money-laundering obligations or a formal investigation by a competent authority in Bangladesh.

Business Transfers

In the event of a merger, acquisition, or sale of substantially all of 7ezbd's assets, user data may be transferred to the acquiring entity. You will be notified by email or a prominent notice on our website prior to any such transfer taking effect. You retain the right to request deletion of your data before any transfer is completed.

5. Payment & Financial Data

7ezbd accepts deposits and processes withdrawals through leading Bangladesh-friendly payment methods: bKash, Nagad, Rocket, and Upay, as well as international cards (Visa, Mastercard). When you make a transaction, we collect only the minimum data necessary to complete and record it — typically a transaction reference number, a mobile number (for MFS channels), and the amount in BDT.

Full payment credentials (e.g., complete mobile wallet PINs, full card numbers) are never stored on 7ezbd servers. Card-based transactions are handled by PCI-DSS-compliant payment gateways. Financial transaction records are retained for a minimum of five years as required for regulatory compliance.

6. Data Retention

We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Account information is typically retained for the duration of your active account plus a minimum period of five years following account closure, to comply with financial record-keeping requirements.

When data is no longer required, we securely delete or anonymize it so that it can no longer be linked to an identifiable individual. Game session logs and behavioral analytics data may be aggregated and anonymized for internal statistical purposes; in that anonymized form, the data is not subject to deletion timelines.

7. Cookies and Tracking Technologies

7ezbd uses cookies and similar tracking technologies to enhance your browsing and gaming experience. We use three categories of cookies:

• Essential cookies: Required for core functionality such as session management, login state persistence, and security token validation.
• Analytical cookies: Help us understand how users navigate the platform so we can improve page layouts, loading speeds, and game recommendations.
• Preference cookies: Remember your language, currency display preference (BDT/৳), and other interface settings so you do not need to reset them on every visit.

You may adjust your browser or device settings to refuse non-essential cookies. Please note that disabling essential cookies may prevent certain features of the platform from functioning correctly. We do not use cookies to serve third-party advertising on 7ezbd.

8. Security Measures

7ezbd takes the security of your personal and financial information seriously. We employ a layered security framework that includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, two-factor authentication (2FA) options for player accounts, continuous real-time monitoring for unusual activity, and regular security audits by independent third parties.

While we make every reasonable effort to protect your data, no method of transmission over the internet or electronic storage is 100% secure. If you suspect unauthorized access to your 7ezbd account, contact us immediately at [email protected] and change your password without delay.

9. Your Rights

As a 7ezbd user, you have the following rights in relation to the personal data we hold about you:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right of rectification: If any data we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations and active bonus wagering requirements.
• Right to restrict processing: In certain circumstances you may ask us to limit how we use your data while a dispute is resolved.
• Right to data portability: You may request that we provide your account data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please write to us at [email protected]. We will acknowledge your request within 5 business days and aim to resolve it within 30 calendar days. Certain requests may be subject to identity verification before we can act on them.

10. Children's Privacy

7ezbd is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account. Parents or guardians who believe a minor has registered on 7ezbd should contact us at [email protected] without delay.

11. Third-Party Links

Our platform may contain references to third-partyservices or payment providers by name (for example bKash, Nagad, Pragmatic Play). These references are informational only. 7ezbd is not responsible for the privacy practices or content of any third-party website or service. We encourage you to review the privacy policies of any external service you choose to use in connection with your gaming activity.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification. Your continued use of 7ezbd after the updated Policy is posted constitutes your acceptance of the revised terms.

We recommend bookmarking this page and reviewing it periodically — particularly before making a new deposit or claiming a bonus — so you stay informed of how your data is handled.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7ezbd handles your personal data, our privacy team is available to assist you. We are committed to resolving all privacy-related inquiries promptly and transparently.

Email us at: [email protected]